What is the Diveengine?

    The Diveengine Booking System is aWeb Based Booking System that allows for "Live Availability 24 X 7" for bookings to be taken over the internet. With the advent of the internet, more and more people now research and wish to book Dive Courses, Trips and Holidays over the internet. But to date, the last hurdle often faced by the customer is confirming availability immediately for the product they wish to book.

    Often operators receive enquires from customers asking for availability of start dates. Before the customer can confirm a booking, correspondence can go and forth for days often the product can book out while the operator is waiting to hear back from the customer. The Diveengine Booking System allows for the customer to see real "Live Availability 24 X 7" of the product they would like to book. The competitive advantage to the operator is that people can now make that impulse purchase, because they can get themselves booked on straight away.

    There are also many other benefits to the Diveengine Booking System. Not only does it allow customers to make a booking, but it also allows for:

- Mail out to Customer Database
- Agent Booking and Accounting
- Statistical Reports
- Customer login area with online Logbook

Features of the Diveengine
	Vouchers and Customer Welcome letter.	[Click here to learn more!]
When a customer is booked into the system, a customer welcome letter and a voucher is generated . Vouchers can be sent via email and contain all the important information on the booking such as Meeting point, Terms and Conditions, Inclusions and Exclusions. The header of the Voucher and Welcome letter can be customised.
- ABooking Voucher is generated and emailed automatically* - A Customer Welcome Letter is produced when a customer is added to you database. - Send mass emails to your clients based on what trips that have taken.
	Customer booking via your website	[Click here to learn more!]
Once the customer selects the product they want to book, they are taken into the booking system. The system allows the customisation of the look and feel of the booking process.
- Gives customer "Live Availability 24 X 7". - Fully customised to your company's look & feel so the customers think they are still on your site. - Customised Voucher that the system generates when a booking is made.
	Agents Bookings and Accounting	[Click here to learn more!]
For many large operators, there are a large number of bookings that come from Travel Agents, Travel Wholesalers and Inbound Agents. The system allows for the creation of agents with set commission rates. The system then will calculate commission rates and generate invoices. The system can also handle bookings that are taken by agents who take their commission from the customers as a deposit for the booking. Agents will or are also be able to login and make bookings themselves for your products.
- Agent bookings. - Commissions are calculated and invoicing is generated. - Agents can check the "Live Availability 24 X 7" and make bookings themselves.
	Customers subscription and emailing	[Click here to learn more!]
When a customer is added to your database they can be added to a subscriber list. If a customer is on your subscription list, you can find and send an email based on a criteria such as what products they are booked on to, when they did it, what country they are from.
- Add customers to a subscription list for emailing, newsletters, promotions, sales. - Send mass emails to your clients based on what trips/course they have taken. - Customer opt-in and opt-out of your mailing list.
	Customised Pickup lists & Boat manifests.	[Click here to learn more!]
The Diveengine Booking System, can produce a Pickup List, Boat Manifest and many other customer reports. Often Boat skippers are not able to access to computers from the boat, so the system is designed for the creation of manifest reports which can be used in the day-to-day running of a Dive operation.
- Reporting for day to day operations able to be fully customised. - Creates Pickup Lists, Boat manifests. - Generate forms with the customer details already filled in from the data entered in the system.
	Allotments	[Click here to learn more!]
An allotment is a spot(s) held for an agent. This allows you to give an agent(s) regular spots on a particular product, so that they can confidently sell a spot that is definitely available.You set a period of time before the trip for the allotment to expire, so it becomes available to everyone to book.
- An allotment, is a spot(s) held for anagent. - Allotments reduce the availability, and spots are released when they expire e.g. they may expire 21 days out. - Unlimited amount of allotments, for unlimited amount of agents, which can be setup to expire at specified time set by you.
	Price Rules	[Click here to learn more!]
The Diveengine Booking System allows for price adjustment based on a number of criteria's. This is an automatic process which works for anyone using the system. They can be a combination of or all of the following;
- Automatic Price change based on criteria that you set up.   1. Number of spots the person is booking on (e.g. 2 for 1) 2. Club Membership. 3. Date of the Booking.